We were given a big challenge and we initiated this challenge by starting with User & Industry research. Since the industry is new to our designers, we did extensive research on the processes followed by doctors and patients manually and came up with features that can easily automate their actions.
As the next step, a competitor analysis was conducted where we analyzed the existing apps and noted down in what areas The Hive app can be better and user-friendly.
Once the research work was completed, a user persona was created to have an idea about the target audience. Lastly, user flows were designed to get an idea about how a user would navigate through the app to complete their task.